Service workers are often treated badly by customers, and they say things to them that are very rude. In this article, you’ll find 18 things that you should never say to a service worker.
I’ve Been Waiting
According to The Fact Site, “the average person throughout their lifetime spends five years waiting in lines and queues.” Waiting in long lines is frustrating. But complaining to the service workers about how long you have been waiting will only put pressure on them when they are already working as fast as they can.
Hurry Up
We are all in a rush to do things and like to be efficient when paying for our goods. But telling a service worker to “hurry up” is bad manners. Instead of trying to get others to work faster, you should allocate more time to shopping so you’re not always in such a rush.
You’ve Got to Be Kidding
It’s not uncommon for a customer to say, “You’ve got to be kidding me,” in response to a rule that they do not want to follow. But just remember that the service workers do not make the rules and that the rule is not going to change just because you don’t like it.
I’ll Have You Fired
Being fired is a horrible feeling that many of us have been through. The statistics from Zippia show that “40% of Americans have been fired from a job, [and] 15.4 million Americans were laid off in 2022.” Saying to someone, “I’ll have you fired,” because we don’t like a rule that they asked us to follow is very rude.
It’s a Free Country
No matter where we go in the world, we have rules to follow. The same applies in retail shops and restaurants. So, it would be wrong to say to a service worker, “It’s a free country,” and then proceed to break the rules of the establishment.
I’m Never Coming Back Here Again
Department stores that have chains all over the country have thousands of people walking through their doors each day. “Walmart serves more than 37 million customers every day,” says DemandSage. If you decide you will never enter a certain establishment ever again, keep that to yourself, as a large establishment will be completely unfazed by the loss of one client.
I Don’t Care
When we enter an establishment, we are on their ground and must follow their rules, just as we would want someone to do when they enter our homes. Saying “I don’t care” to a service worker is rude, makes their jobs harder, and undermines their authority.
Do You Know What You’re Doing?
U.S. News & World Report says that “customer service representatives made a median salary of $37,780 in 2022.” That’s right, customer service representatives are not getting paid enough to be shouted at or for people to rudely ask them, “Do you know what you’re doing?”
Stop Patronizing Me
Service workers want their customers to obey the rules of their establishments so that everyone can enjoy a peaceful environment. If a service worker has to repeatedly tell you to stop doing something, you are making their job unnecessarily difficult. Don’t tell them to stop patronizing you when you should be following the rules.
I’m Going to Report You
Customers often threaten to report service workers to their superiors when they feel like their service has been unsatisfactory. But going through the process of getting in touch with a supervisor and making a complaint is more hassle for you and just makes you look picky.
This Is Ridiculous
We are not going to like the rules of every establishment that we enter. But the rules are the rules, and they are not going to change just for us. So instead of complaining about how ridiculous they are, follow them just like everyone else does.
You’ve Lost a Customer
If you are not happy with the service you have been given, it would be better for you to express your feelings calmly than it would be to make a scene. Shouting “you’ve just lost a customer” will only draw attention to yourself and will not deter other people from making a purchase.
I Want a Discount
Asking for a discount in stores in the U.S. seems rude. In large stores, it is not the workers who decide the prices of the items, and they have no control over the inflation. If goods are damaged, you are within your rights to ask for some money off, but otherwise, you will have to pay full price.
You Wouldn’t Understand
Many people treat service workers poorly, as if they are less intelligent than everyone else. But this is not fair and is very rude. You should never say to a service worker, “You wouldn’t understand,” as if they were not intelligent enough to grasp your problem.
That’s Not My Problem
Things do not always go as planned in-store. From time to time, payment methods fail, equipment breaks down, and the goods you purchase do not live up to your expectations. But despite the disappointment, you should never say, “That’s not my problem” to a service worker. Try to show a little empathy.
Figure It Out
Service workers are there to help us, but this does not give us the right to be disrespectful to them. We should never say “figure it out” to a service worker and demand that they fix a problem right there and then. Remember, things do not always go our way.
Just Do What I Say
You cannot go into an establishment and expect to be able to call the shots. Never demand that a service worker do what you say instead of following the rules. If they do, they might be putting their own job in jeopardy just for you, and that wouldn’t be fair at all.
This Is a Rip Off
If you are not happy with the price of an item, why not shop around instead of complaining about it to a service worker? The service workers, in reality, have no control over the prices of the items. If you don’t think you are getting a good deal, just leave.
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