18 Most Disliked Banks in America

Many Americans dislike their banks, but some are particularly unpopular. Whether it’s poor customer service, hidden fees, or deceptive advertising, these banks are widely disliked. Here are 18 of the most disliked banks in the U.S.

Wells Fargo

Photo Credit: Tupungato/Shutterstock.

One of the “Big Four” banks, Wells Fargo is infamous for its numerous scandals and lawsuits. The Huffington Post argued that “Wells Fargo executives know that everyone hates them” and that attempts to clean up the bank’s image have been “thwarted by fresh, catastrophic scandals.”

Chase Bank

Photo Credit: YES Market Media/Shutterstock.

According to Fair Shake, Chase Bank is the most hated bank in “Arizona, Illinois, Indiana, Louisiana, and New York.” They noted that customers often had their accounts suspended due to the bank’s policies, making them unable to access their money for days or even weeks.

U.S. Bank

Photo Credit: Jonathan Weiss/Shutterstock.

The fifth-largest bank in America, U.S. Bank was founded 160 years ago. The bank has paid out over $1 trillion in the past 24 years in fines, penalties, and settlements and is infamous for opening fake accounts with their customers’ information.

PNC Bank

Photo Credit: Eric Glenn/Shutterstock.

PNC Bank has millions of customers in 29 states but is notoriously disliked. The sixth-largest bank is routinely criticized for its extremely long deposit hold times, harsh overdraft charges, and poor customer service. They are also being sued in federal court for unlawfully automatically withdrawing funds from their customers’ accounts to pay for credit card balances.

TD Bank

Photo Credit: turbaliska/Shutterstock.

TD Bank is particularly disliked in New Jersey and Vermont, with customers complaining of long wait times for customer service. The bank’s high service fees have led to dissatisfaction with the fee structure, with customers unhappy about the non-transparent fees of the overdraft policy.

Capital One

Photo Credit: rblfmr/Shutterstock.

A relatively young bank, Capital One is known for its auto loans, credit cards, and savings accounts and was the twelfth-largest bank in America in 2022. However, the bank also has issues with customer service, handling fraud claims, and hidden credit card fees.

Bank of America

Photo Credit: Michael Vi/Shutterstock.

Bank of America is one of the oldest and largest banks in the country, with an excess of $3 trillion in assets. However, as Wall Street Zen notes, it is also among the most disliked, with customers complaining of long hold times, hidden fees, and poor customer service. The bank is also constantly being sued by regulators.

Fifth Third Bank

Photo Credit: Jonathan Weiss/Shutterstock.

Fair Shake notes that Fifth Third Bank is the most hated bank in Kentucky and Ohio, with hundreds of poor reviews. Customers dislike the bank’s aggressive sales tactics, deceptive advertising, high and hidden fees, and poor customer service, among other issues.


Photo Credit: Nolichuckyjake/Shutterstock.

SunTrust is particularly disliked in Georgia, with customers unhappy about excessive and hidden fees. Nationwide, customers dislike the bank’s account management, and there was a lot of uncertainty about their merger with BB&T in 2019.


Photo Credit: Tupungato/Shutterstock.

HSBC, Europe’s largest bank, hasn’t recovered in the U.S. from a scandal that saw it fined almost $2 billion for failing to act on money laundering in the 2000s. Investopedia notes that “it ranks among the most significant fines ever imposed on a bank for breaking U.S. law.” The bank has since scaled back its operations in America.


Photo Credit: Nolichuckyjake/Shutterstock.

Customers have similar complaints about BB&T, with hidden fees, long holding and processing deposit times, and excessive overdraft fees. The bank merged with SunTrust in 2019 to form Truist Financial and is particularly distrusted in West Virginia.


Photo Credit: Tada Images/Shutterstock.

This regional bank is the 25th largest in the U.S., with over 1,000 branches nationwide. Customers often experience account lockouts with lengthy resolutions, high fees, and deceptive account opening practices.

M&T Bank

Photo Credit: JHVEPhoto/Shutterstock.

This regional bank is headquartered in Buffalo, New York, serving customers across the East Coast. Forbes notes that customers “must visit a branch to open certain accounts”; the bank offers poor savings rates and has “monthly maintenance fees on most accounts.”

Regions Bank

Photo Credit: Jonathan Weiss/Shutterstock.

Regions Bank is known for its excessive overdraft fees, with customers often receiving overdraft fees when deposits took longer to enter their account than the bank said they would. Its illegal overdraft fees saw it fined $7.5 million in 2015 and ordered to refund $141 million in 2022 by the Consumer Financial Protection Bureau.

BMO Harris

Photo Credit: Jonathan Weiss/Shutterstock.

BMO is the eighth-largest bank in the U.S. and one of the largest in the Midwest. Customers have reported numerous issues with online banking and digital services, inadequate customer support, and opaque fee charges.


Photo Credit: Tupungato/Shutterstock.

Citibank customers often suffer hidden fees and a lack of transparency in their bank’s account policies. However, it’s not just customers who are unsatisfied with Citibank. CNBC reported that its parent company, Citigroup, has been underperforming for years, and employees are often subject to baseless anonymous complaints that see their bonuses frozen.

Santander Bank

Photo Credit: Tomasz Koryl/Shutterstock.

Santander, a Spanish-based bank with branches worldwide, is disliked by some Americans for its account handling and dispute resolution. Customers complain that the app often rejects checks and has to be cleared in person.

Ally Bank

Photo Credit: Diego Thomazini/Shutterstock.

This online-only bank is notorious for making mistakes in credit reporting that have disastrous effects on customers’ credit scores. Customers also dislike the bank’s customer service and resolution of online banking issues.

Read More: 20 Habits That Indicate You’re A Selfish Person

Photo Credit: Shutterstock.

Selfish individuals often exhibit certain habits that can negatively impact those around them. Recognizing these traits can help in dealing with or avoiding negative influences. Here are 20 habits that may indicate someone is a selfish person.

20 Habits That Indicate You’re A Selfish Person

18 Misunderstood Acts The Bible Says Aren’t Actually Sins

Photo Credit: Viorel Sima/Shutterstock.

People tend to assume that the Bible condemns a wide array of behaviors, but the reality might surprise you. Here, we zoom in on 18 so-called “sins” that may not be as bad as we thought.

18 Misunderstood Acts The Bible Says Aren’t Actually Sins

18 Things You’re Far Too Old To Be Doing Anymore

Photo Credit: Shutterstock.

As we grow older, it’s a great time to reevaluate our choices and habits. In this article, we’ll explore 18 things you may still be doing even though you may be too old.

18 Things You’re Far Too Old To Be Doing Anymore

18 Things That Become Intolerable as You Get Older

Photo Credit: Krakenimages.com/Shutterstock.

As people age, they sometimes don’t find as much joy in things as they used to. An internet survey recently asked, “What are you starting to dislike more as you get older?” Here are the top 19 responses.

18 Things That Become Intolerable as You Get Older

The Boomers Called It: 19 Stupid Trends That Backfired

Photo Credit: Olena Yakobchuk/Shutterstock.

Sometimes, we get carried away with trends that we think are cool at the time, only to realize later how utterly ridiculous they were. Join us as we take a cringe-worthy trip down memory lane and explore 19 stupid trends that backfired. Prepare for some facepalms!

The Boomers Called It: 19 Stupid Trends That Backfired